Privacy policy

Last Updated: September 11, 2026

Aravo operates this store and website, including all related information, content, features, tools, products, and services (collectively, the "Services"), to provide you with a curated shopping experience. Our store is powered by Shopify, which helps us provide these Services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our Services, make a purchase, or communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will apply to those matters.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood how your information may be collected, used, and disclosed as described below.

Personal Information We Collect or Process

"Personal information" means information that identifies you or can reasonably be linked to you or another individual. It does not include anonymous or de-identified information that cannot reasonably identify an individual.

Depending on how you interact with our Services, your location, and applicable law, we may collect or process the following categories of personal information:

  • Contact Information: Your name, billing address, shipping address, email address, and phone number.

  • Financial Information: Payment card details, financial account information, transaction records, payment methods, and payment confirmations.

  • Account Information: Your username, password, account preferences, security questions, and settings.

  • Transaction Information: Products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your purchase history.

  • Communications: Information you provide when contacting our customer support team or communicating with us.

  • Device Information: Information about your device, browser, network connection, IP address, and other identifiers.

  • Usage Information: Details about how and when you access, browse, and interact with our Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you: When you create an account, place an order, browse our website, contact us, or provide information through our Services.

  • Automatically: Through cookies, similar technologies, and information collected from your device when you use our website.

  • From Service Providers: From companies that provide technology, payment processing, analytics, and other services on our behalf.

  • From Partners and Third Parties: From business partners or other third parties where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

  • Providing and Improving Our Services: To process payments, fulfill orders, arrange shipping, manage accounts, process returns and exchanges, remember preferences, facilitate product reviews, recommend relevant products, and improve your shopping experience.

  • Marketing and Advertising: To send promotional communications by email, text message, or postal mail where permitted, and to display relevant advertisements on our website or other websites based on your shopping activity and preferences.

  • Security and Fraud Prevention: To verify accounts, secure transactions, detect and investigate suspected fraud or illegal activity, protect our website, and maintain the security of our Services. You are responsible for keeping your account credentials confidential.

  • Customer Communication: To respond to inquiries, provide customer support, send service-related notifications, and maintain our relationship with you.

  • Legal Compliance: To comply with applicable laws, respond to lawful requests from authorities, resolve disputes, participate in legal proceedings, and enforce our terms and policies.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes, subject to this Privacy